Private Survey Monkey apps need to be redeployed every 90 days, otherwise the ingestion tokens we use to automatically upload your data to our system will not be valid. Undeployed apps prevent us from having the proper authorization to access survey responses as they are submitted by your survey taker.
Complete the following steps to deploy your app once again so we can provide you with a seamless data collection experience!
Go to developer.surveymonkey.com
Go to "My apps"
Locate the app that is connected to Beehive AI's system
Click on "Settings" for the app
Click "Deploy."
There you have it! Please contact a Beehive AI representative (or a representative will reach out to you) to verify that your responses are coming into Beehive's system as expected.
If you have any questions, please contact us at support@beehive.ai.